Customer Support Solutions


Glossary is a simple application dedicated to collection of acronyms. It is the central repository for all the acronyms that your customers need to know to understand your documentation. You can create the content and they have a read only view.


Library application allows you to build technical content for publishing. As a company making a solution, you can create documentation on your product, which is accessible to your customers. They have a read-only access.


Ecohelp is a simple ticket management solution, which allows you to support customers on request basis. You can customize the ticket types and workflow according to your organization’s needs. The system provides a tracking id to your customers, they can follow the request addressal by the company. The solution is fully customizable according to your needs.